OAR Contemporary Art Museum (hereinafter referred to as “the Museum”) establishes and discloses the following privacy policy in accordance with the Personal Information Protection Act and other applicable laws to protect users’ personal information and to handle related complaints promptly and effectively.

Article 1 (Purpose of Personal Information Processing)

• The Museum processes personal information for the following purposes. The processed information will not be used for purposes other than those listed below, and if the purpose of use changes, prior consent will be obtained.
  • 1. Reservation and Service Provision: For reserving visit dates, exhibition applications, guided program operations, etc.
  • 2. Customer Inquiries and Complaint Handling: To respond to users’ inquiries and requests.
  • 3. Online Purchase and Payment: For processing orders, delivery, and refunds for goods purchased online.
  • 4. Promotions and Notifications: To provide updates and information related to exhibitions, events, and the Museum (e.g., newsletters, text messages).
  • 5. Statistics and Service Improvement: To analyze service usage and improve service quality.

Article 2 (Items of Personal Information Processed)

• The Museum may process the following categories of personal information
  • · Required: Name, contact information (mobile phone number, email), date and time of visit
  • · Optional: Address, date of birth
  • · For online purchases: Recipient details, shipping address, payment information (credit card issuer, payment date, etc.)

Article 3 (Retention and Use Period of Personal Information)

• 1. Collected personal information will be destroyed without delay once the purpose of its use has been achieved.
• 2. However, if required by relevant laws, the information may be retained for a designated period.
• · Records related to contracts or withdrawal of subscription: 5 years (E-commerce Act)
• · Records related to consumer complaints or dispute resolution: 3 years (E-commerce Act)

Article 4 (Provision of Personal Information to Third Parties)

• As a rule, the Museum does not provide users’ personal information to third parties. However, exceptions apply in the following cases.
  • · If prior consent has been obtained from the user

  • · If required by law

Article 5 (Outsourcing of Personal Information Processing)

• To ensure smooth operation of services, the Museum may outsource the following tasks to external service providers.
  • Outsourced Tasks
  • · Online product delivery
  • ·Payment services

※ The Museum complies with relevant personal data protection laws in its outsourcing contracts and supervises service providers to ensure safe processing of personal information.

Article 6 (User Rights and How to Exercise Them)

• Users may exercise the following rights at any time.
  • · Request to access, correct, delete, or suspend processing of personal information
  • · Request to withdraw consent or terminate membership

※ Requests can be made in writing, by email, or by phone. The Museum will promptly respond to such requests.

Article 7 (Destruction of Personal Information)

• The Museum will promptly destroy personal information once the retention period has expired or the purpose of processing has been achieved.
• · Electronic files: Permanently deleted using irreversible methods
• · Paper documents: Shredded or incinerated

Article 8 (Personal Information Protection Officer)

• The Museum has designated the following Personal Information Protection Officer who is responsible for overseeing data protection tasks, handling complaints, and providing remedies.
• · Officer: Kuenhee Kim
• · Contact: +82-10-4996-6684 / official@oar-museum.com

Article 9 (Changes to the Privacy Policy)

• This privacy policy is effective as of the date of implementation. Any additions, deletions, or modifications will be announced on the Museum's website.
  • · Effective Date: May 11, 2025